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10 Tips to Make A Strong First Impression with your entryway

December 9th, 2015 by Lilian Radke

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As the old saying goes “You never get a second chance to make a good first impression”. This sage advice applies to more than just meeting people it also applies to how your facility first presents itself. Here are some tips to make sure your building is putting its best face forward.

  1. Keep it Clean – Spend extra effort in making sure that your lobby area is always neat and clean. Employees should pitch in and pick up any debris as they are walking through. Having front desk staff do frequent, small cleanings to straighten up throughout the day can help maintain that nice, clean area.
  2. Lighten Up – Although your lobby probably gets good natural light it is helpful to add overhead light which you can adjust to match the ambience you want to present.
  3. Keep it Consistent with the rest of your facility – Customers will set their expectations of your entire organization from their interaction with your lobby. This is why having a nice lobby is important. However, don’t disappoint people by going overboard with the lobby décor or they will expect the whole facility to look that way. Using a reliable, reputable cleaning company or janitorial service can help you deliver a complete and consistent facility.
  4. Appeal to their senses – Who doesn’t love the smell of fresh baked cookies? It is a warm and inviting touch to offer fresh baked goods to patrons. Floral arrangements also help set the stage visually and provide great fragrance.
  5. Entertain and inform– Provide reading material and seating for people to utilize while they wait. Want to spread the word about a specific product or service? Playing video or having preloaded tablets for customers to browse keeps them focused on your company.
  6. Point them in the right direction – Having clear signage to indicate other areas of the facility will make your facility easy to navigate. Signs for restrooms are especially important but also include other frequently used offices or areas.
  7. A Friendly Face – Whether a receptionist, security personnel or a doorman having someone to greet people as they enter the building provides a personal touch.
  8. Keep the Weather Outside – Seeing a dirty, muddy floor or snow and salt can make your entryway look dingy. A long floor mat can trap unsightly dirt and keep it from being tracked through your facility.
  9. Stop the spread of germs – At this time of year the spread of germs is prevalent. Keeping hand sanitizer at the front desk encourages people to help do their part to keep your building healthy.
  10. Do the best you can – No matter what your budget there are many ways to spruce your lobby up and make it inviting. If you’re on a shoestring budget, then just rearrange some furniture and make sure the place is immaculately clean. Have some spending money? Add some artwork or electronics to the area to draw the eye.

The single most important tip that can help you is that keeping your lobby clean is going to have the biggest impact. If you have the nicest lobby with a fireplace, television and sitting area but there is dirt on the floor or trash cans overflowing it can reflect badly on the facility. Making a good first impression is one of the ways to ensure your success. We can collaborate with your operation to provide resources and solutions. From handling nightly office cleaning, post construction cleaning, emergency cleaning and green cleaning there is a service to fit all of your needs. Contact us to get a quote.

 

 

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